Topic: Lessons learnt from a Cyber Attack
Whilst managing customer, technology, and transformation services at City of Stonnington, a critical vulnerability was found. In September 2021, the council offices were shut down by a cyber-attack, followed by an intense period of containment, eradication, restoration and remediation. This session will share the events of September, lessons learnt, what worked well, what didn’t work well and what could have been done to prevent the attack. This isn’t a pure technical session, rather a “how to lead through a cyber-attack” - an essential session for all Board, C-Suite and Senior Leaders.
Participants will have the opportunity to ask questions of the speaker. This session will be recorded, and the recording will be made available to those who register.
Greg Curcio is the Director for Customer and Performance at Knox City Council. Greg has had a diverse 20-year career in transformation, digital, technology, product management, customer experience and operations. Passionate about the customer experience and how technology can play a pivotal role in building a trusted brand. Key achievements have included launching and delivering new CX teams and cultures, delivering and scaling digital experiences, developing talent for sustainable success, and surviving cyber-attacks!
This webinar is free and only available to AISA Members, please click on the registration link below:
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For any queries regarding this event, please contact AISA Events Coordinator, Clare Dillon via email [email protected] or visit our website www.aisa.org.au
Date: Wednesday 28 September 2022
- 12:00pm - 1:00pm AEST (Brisbane, Canberra, Melbourne, Sydney & Hobart)
- 11:30am - 12:30pm ACST (Adelaide)
- 10:00am - 11:00am AWST (Perth)
Participate in the webinar:
- Please note that you will need to register in Zoom and provide a valid email, so that you can receive the unique registration link to log into the webinar
- Use this link and ensure you logon to the webinar at least 5 minutes prior to the start time
- You will require a strong and stable internet connection
- It is recommended you use a headset or headphones so you can hear the presentation
- A recording of the live session will be available for registrants after the event
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AISA has evaluated the use of Zoom based on the Traffic
Light Protocol which was facilitated for greater information
sharing. AISA webinars are considered TPL White as the information
contains minimal or no foreseeable risk of misuse. In addition AISA has evaluated the
use of Zoom for this purpose as aligned to ACSC
Web Conferencing Security, April 2020, see link at https://www.cyber.gov.au/publications/web-conferencing-security
and has implemented controls to minimise risks. You are required to register for the webinar via the Zoom