Cancellation policy

If AISA has to cancel the event, our liability in the event of cancellation is limited to a refund, subject to fees and conditions – refer below. We will not refund the following:

  • Any travel or hotel costs associated with the cancellation of an event

All cancellations must be made in writing and sent to events@aisa.org.au.
 
The charge for cancelling your booking is:

  • 14 days or more before the event - 20% discretionary administration fee applicable
  • Less than 14 days before the event - No refund (transfer to another member only)

AISA accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.